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A crack in the sole.
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21-02-13, 09:39 AM #1
Vortec SSDB Member *****
Status: Offline Posts:1,327 Threads:12 Joined:Aug 2010 Reputation: 193
Yesterday i popped the tags of my grey "suede and snake" pair. When i put my feet in it i fel a strange bump in the inner sole. So i removed the laces so i can put my hand in the top of the shoe to feel what was the problem. I had to remove the inner sole a bit and foud out there was a crack in the sole of the shoe.

Because the problem is in the nose of the shoe i can`t make good photo`s of it but you can see there is something wrong. Behind the piece of sole there is a hole with i think glue in it so i can`t push the bursted sole back.

Anyone had something like this before? I bought them from Size so I think i have to send the shoes back to them? Problem is my English, i don`t know how i can make the problem clear so i hope you guys understand my explanation so i can send this text to Size.

Thanks in forward,

Jurriën!

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21-02-13, 09:47 AM #2
super sk8 Adidas Superstar Specialist ******
Status: Offline Posts:5,199 Threads:220 Joined:Nov 2006 Reputation: 300
never seen anything like this before. Rolling Eyes good luck mate. but i´m sure, they´ll replace the shoes. Smile

whack lacing is killing your shoes!

21-02-13, 04:35 PM #3
Fieldsy1971 Senior Member ****
Status: Offline Posts:744 Threads:10 Joined:Aug 2011 Reputation: 77
Yeah good luck Vortec but I doubt you will need it....Just tell exactly what you have said.....Should be covered by internet selling rules etc....

21-02-13, 07:20 PM #4
benji half a pound of treacle *****
Status: Offline Posts:3,421 Threads:61 Joined:Mar 2010 Reputation: 358
Mate, just a bit of glue dripped on it. You could send them back and you have every right to a refund. Or, you could dip a cotton tip/bud in acetone and rub it over the lump, leave for a minute the scrape it off with your nail.

21-02-13, 08:13 PM #5
olstar Housekeeping *******
Status: Offline Posts:3,234 Threads:258 Joined:Sep 2005 Reputation: 89
Good luck with the fix!

I've had a pair split underneath recently... Very sad Sad

I need more lemon pledge...  Very Happy

iTweet - iRant

22-02-13, 09:14 AM #6
WhenIRocktheBeat Myself homeboy got 50 pair!! ****
Status: Offline Posts:378 Threads:8 Joined:Dec 2010 Reputation: 36
Benji with the surgery tips!!!

NNOOO DDDOOOUUUBTT

"...I've loved it since the days of fat shoelace." -Guru

22-02-13, 01:07 PM #7
Vortec SSDB Member *****
Status: Offline Posts:1,327 Threads:12 Joined:Aug 2010 Reputation: 193
Thanks for the tips. I want to send them back and get a refund, so i make this letter to send to Size. You guy`s think this is an acceptable letter since i`m not that great in the English language and i don`t know this letter cover the whole problem. Critics are welcome.

---------------------

my adress

Februari 22, 2013

Size?
Hollinsbrook Way
Pilsworth, Bury
Gtr. Manchester
BL9 8RR

Dear Size?,

The 11th of january i ordered a pair of adidas Superstar “suede and snake” in the grey color. Due to weather circumstances i`d waited till yesterday to try them on. When I put the left shoe on I found out that there was a strange bump in the top of the shoe. So I removed the laces and took the sole out to found out there was a crack in the innersole. Behind the crack was another bump so I could not simply put the cracked piece back in the hole. The crack is in the sole under the normal sole so I can`t just put another sole in it.

In the attachment you can find some pictures I took but because of the difficult angle the pictures are not so clear.

I think it is an production error and I hope to hear what I can do with my pair of unwearable shoes from you.

Sincerely,

Jurriën
Order No.

22-02-13, 02:08 PM #8
Sweet_Kicks adidas *****
Status: Offline Posts:2,553 Threads:19 Joined:Oct 2007 Reputation: 329
Better than what most will probably say when contacting them, don't think you'll have any drama with getting a refund mate

If you have £5 and Chuck Norris has £5, Chuck Norris has more money than you.

22-02-13, 02:17 PM #9
Vortec SSDB Member *****
Status: Offline Posts:1,327 Threads:12 Joined:Aug 2010 Reputation: 193
Thanks, i`ve send them the mail.

22-02-13, 02:32 PM #10
benji half a pound of treacle *****
Status: Offline Posts:3,421 Threads:61 Joined:Mar 2010 Reputation: 358
Damn, I think I got that wrong J. Sorry, it just looked like a lump of glue.. so they deliberately tried to cover up a chunk of sole that had fallen out?

22-02-13, 02:39 PM #11
Vortec SSDB Member *****
Status: Offline Posts:1,327 Threads:12 Joined:Aug 2010 Reputation: 193
I can send the supes back and Size will send them to their inspections team. So i think it will end well..
Only i think the shipping costs will be for my account.






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