30-06-08, 05:03 PM
Here y'are Con.
"Could be a a driver issue. If your friend has recently upgraded any drivers for her sound and video cards she should roll them back (although it would be obvious to her if it happened after installing new ones so it's unlikely to be this).
http://support.microsoft.com/kb/283657
Or she should do a system restore to before the problems occurred: Start/All Programs/Accessories/System Tools/System Restore
Select a date on the calender when she knew the PC was working and restore back to that point.
If she has changed the settings in her BIOS/setup screen (for instance accidentally disabled her onboard sound and video if they were used rather than dedicated sound and video cards) she should take the side cover off and (with the power off and unplugged) remove the little button battery from the motherboard and wait a few minutes before putting it back in and booting up. Again this is very unlikely as she hasn't mentioned having a tinker with the bios settings."
"Could be a a driver issue. If your friend has recently upgraded any drivers for her sound and video cards she should roll them back (although it would be obvious to her if it happened after installing new ones so it's unlikely to be this).
http://support.microsoft.com/kb/283657
Or she should do a system restore to before the problems occurred: Start/All Programs/Accessories/System Tools/System Restore
Select a date on the calender when she knew the PC was working and restore back to that point.
If she has changed the settings in her BIOS/setup screen (for instance accidentally disabled her onboard sound and video if they were used rather than dedicated sound and video cards) she should take the side cover off and (with the power off and unplugged) remove the little button battery from the motherboard and wait a few minutes before putting it back in and booting up. Again this is very unlikely as she hasn't mentioned having a tinker with the bios settings."