[Sooper]

I have been rowing with ebay on and off for over a year and i have got nowhere, Half the time the replies you get to the complaints dont even make sense and feel like they are a templated response and each reply was from a different ebay bod which is annoying as there is no continuity and is very poor customer services. My last mail hasnt even had a reply despite two more prompts from me for a reply.
Ebay just dont care and seem to feel that they are above the law and base all their findings on a sellers feedback which is frankly ridiculous as most buyers havent got a clue wht theyve bought and we all know you can buy feedback.
I too have offered my help and referred them to this site for guidance but i heard nothing back. Adidas Customer care (Essex) also say they have dedicated people searching the Web most notibly ebay but they wouldnt tell me what they do they just advised me not to buy anything Adidas from ebay!
I think ebay think that as this is the Internet it doesnt really matter and the Law doesnt apply , unfortunatley it does but no one seems to keen on tackling them.
All we can do is keep reporting , keep pestering and maybe it will pay off eventually.