[Lurkzilla]

Evil Bay... That makes my blood boil.

My wife sold some of her old designer sunglasses on my account all legit and a good price at £35 for all 4 pairs.
then this happened.

Return reason: It arrived damaged

Comments: Hi, I messaged the seller two days ago but had no response. It is possible she is away but I don t want too wait too long. I am attaching a copy of the message I sent her below.. I would be happy to settle for a small refund to enable me to replace the case for the Calvin Klein glasses, however if the seller prefers I will return all of them, kind regards, Jo Hi, Thank you for the glasses which arrived just now. I don t like to complain but the Calvin Klein glasses box was covered in some sort of sticky black stuff, not unlike the stuff I use on the kids shoes when they scuff the toes, and now my hands are covered in black stuff and there are marks on the other glasses boxes from it, mainly the light grey Dior one and my duvet cover also suffered a wee bit since I am ill right now and opened my parcel in bed. Other than this the glasses themselves are ok thanks but I am obviously a bit unhappy and wanted to inform you. kind regards, Jo

Knowing that ebay will side with her and not wanting to pay her return postage I replied

"This all sounds very strange, ill escillate the case at the earliest opportunity."

Then it all went a bit weird.

her reply

EXCUSE ME!! Just what exactly sounds very strange Mr Attitude? Don't try to tell me you did not know that case felt like sticky tar! You must have felt how sticky that case was and got marks on your fingers when you handled it! Either you or someone else had obviously covered it with something to cover the scratches and damage on the case, so don't act all innocent here. I was trying to resolve this withour embarrassing you but look how far that got me. I guess manners and kindness mean nothing to some people! By the way you can't even spell escalate! I take great exception to your remark and I will ESCALATE the damn case myself. I will also report your unfortunate manner to ebay. My message was honest and polite which is more than I can say for you and your passive aggressive accusation! Just who do you think you are doubting my integrity! Seriously some people!!

me.

Not sure why you think i would clean up a used pair of glasses case but i guess some pictures would help me understand your predicament as i honestly have no idea whats happened, and can we stay away from the insults please.

her.

Oh listen who is talking! Your initial reply was an insult and terse to the point of rudeness. Why would I make up something like this for goodness sake! It beggars belief! I find it very, very strange that you would not be aware of the state of the case since you packed it! If you can tell me how a photo would show a horrible sticky mess of a black case then you can have one, that is not a problem, however I have decided to return them all since this whole thing has left a bad taste. All I was requesting was a small refund to cover the cost of a second hand case for the Calvim Klein frames! Which wasn't really much to ask in the circumstances. I don't like your attitude and I refuse to deal with you further. I called ebay and they have asked me to escalate the case as soon as possible and they will send me a recorded delivery returns label and when you receive them you will refund my money plus postage paid. I find your attitude very unusual especially for a business seller! I just got out of hospital after almost losing my life in an accident and I can do without your petty drama over a glasses case. Ebay can deal with this. Please do not bother me again.

was I really that out of line? or is she just a massive crank?