[pukkabruv]

Have phoned twice. 1st person was a cunt 2nd more helpful. I have to phone the collections department on Monday. Also having a solicitor call me monday. And if it dont go well I've already logged a call with the financial ombismon or whatever it's called.
Tbf you could argue that I should have made sure all the loose ends were tied up. But still their actions are very under hand and unfair