[ez-1]

My latest order has also turned into fiasco. It took around a week for them to reply to my mail. Then they said that they found a pair of those Mustangs that I originally ordered and they promised to send them.
Everything looked fine for the next couple of hours. I even got that UPS mail with tracking code.
Then suddenly I got another mail that this shipping has been cancelled. WHAT the hell? Why?
Now I've been waiting for their reply but nothing.

They also said that if I would like to keep those size 7 shoes then I would have to pay 55€ which is like 2€ less than what they cost in their sale. This feels a bit stupid because surely the UPS shipping from Finland back to Sweden costs more than 2€. Well that's not biggie but they asked me to pay that 55€ and asked me to state that this was from Superstars (Teals) or they will send me some hideous Noikes - because they are the only shoes in that size with 55€ price tag on them.
So if you have a product number for every product in your store then why don't you use them?

Edit:
I might know what's going on there. Last time I visited their shop it was like a kindergarten. There were few customers and around ten kids from toddler to around 10yo. Customers changed but those kids stayed there. Not sure if they have actually opened a day care or is this some weird Swedish thing that I'm not informed about. I thought that those kids were kinda cute when I was there but if it leads to this....