19-05-11, 08:14 PM
I feel your pain Rob! On 12th I got two confirmation from CT that two packages have been sent. Yesterday I went to DPD site to track them but instead of seeing something like "Arrived to Helsinki" I got this "Awaiting receipt of parcel". So I called them and they told me that they never received neither of those parcels!
Wo I sent mail to CT asking what happened to my shoes. So far the best explanation has been:
"At this moment I am unable to find the answer to your query, but rest assured that I’ve contacted the relevant team for more information.
As soon as I hear back from them, I’ll be in touch with you immediately.
In the meantime, please get back to me if you have any further questions – I’d be happy to help.
All the best,
Jack"
Then I hear that Rob's shoes are missing!!! I cant believe this! I placed my order on March 4th FFS!
Wo I sent mail to CT asking what happened to my shoes. So far the best explanation has been:
"At this moment I am unable to find the answer to your query, but rest assured that I’ve contacted the relevant team for more information.
As soon as I hear back from them, I’ll be in touch with you immediately.
In the meantime, please get back to me if you have any further questions – I’d be happy to help.
All the best,
Jack"
Then I hear that Rob's shoes are missing!!! I cant believe this! I placed my order on March 4th FFS!

