14-08-10, 02:48 PM
Pokey I worked for sky a few years back and I got hundreds of calls just like yours. Usually the person would threaten the leave and we would transfer them to the turnaround department were they had the best deals, mostly free engineer call out or 25% for 3 months or something like that. I suggest you call them threaten to leave and wait till your sent to the turnaround dept before asking for any offers, it may take you awhile on the phone but its better than paying £60.

