25-02-09, 12:58 PM
Currently BT are making my blood boil at the moment. They took money out of my account this week... I cancelled my account with them back in November.
Have spoken to them over the phone - customer service was shit & couldn't really explain why £££ was taken from me & why the refund would take so long to process. Then discovered they were holding more of my money for some reason which also needs to be refunded to me. I've put in a complaint now... see how long it takes for them to process that.
Have spoken to them over the phone - customer service was shit & couldn't really explain why £££ was taken from me & why the refund would take so long to process. Then discovered they were holding more of my money for some reason which also needs to be refunded to me. I've put in a complaint now... see how long it takes for them to process that.
Boo.

