[dj_wildthing]

I didn't track them, but usually a tracking number should be available/trackable within 24 hours.

Anyway, I'm sure they'll turn up within 7-10 days mate, I've never experienced any problems with Harputs.

[Big J]

I see they have those CMYK superstars there, quite tempted, despite the fact I've spent a ruddy fortune this month already! Another site to bookmark...

[kt0626]

I've ordered from them a number of times...top notch gear and when they do reply, its usually pretty quick and responsive - WHEN THEY DO REPLY...when they don't, it feels like weeks by the time they get around to your order and questions. I last got MOTW zx500's from them a while back and they took weeks to get back to me - reason? They lost the order...made up for it BIG time though! To me, that saved them within my good books, cause I got a big mouth and you know what they say about word of mouth...

[woody]

Don't worry about it, Harputs have been going years and are one of the most well respected places going, they aren't much into the internet though, more of a little family business I think

[Battosai]

I'm totally in the dark with this. They had earmarked the money from my account since I placed the order, and now I check my account and the earmark is removed and the amount reserved for the purchase is back in my account proper?

I can't contact anyone on their side because they haven't responded to my emails and when I put the order# through UPS track and trace it says no item of that # exists..

The hell am I supposed to do in this situation? :/

[Dirty]

Try giving them a call maybe?

[damo]

Harputs is great. Anyone know of any better online stores?

[dj_wildthing]

Maybe their stocklist wasn't up to date and they didn't have the supes you ordered? That could be the reason why the money are transferred back to your account.

Try giving them a call if they still don't reply to your emails.

[Battosai]

I'll phone them later as it seems to be the only way I'll get to find out what's going on.

This is what my order status is now saying:

Order Status Confirmation

Order Status: No longer available.
Tracking: USPS Shipment


Order Date: 04/21/2008

And it gives me an order number that seems to be totally defunct.

Needed these kicks quite sharpish as they were supposed to be a b'day present. Argh.

[burly]

Harputs is quality mate, got my trainers from them yesterday. took a week and gave me a tracking number and marked as an inexpensive gift. can't recommend them enough!
when i first check my order status it wasn't available as usps wasn't quick enough to update.

[Big J]

Hey, trying to buy something from them, but when I put my details in I get:

The credit card authorization network could not be contacted. Please try again later.

Anyone had that before? Plenty of cash left on my card, and the details are right, just thought it was a bit wierd!

[Dirty]

Sounds like the network might be down on their end

[Big J]

Sounds like the network might be down on their end

Cheers, will try again later then, might be a good idea to let my credit card cool down anyway!

[Battosai]

Seems like the issues I had with them are resolved now. Had to re-order in a different size, which has been dispatched and the money taken out of my account.

So should arrive some time next week.

[Battosai]

Arrived within 4 days of the order being processed!

Rapid.

Apart from updating their emails weekly, they seem to be an excellent site. Will be buying from them again I think.