[pokey27]

Next to the item you've bought (right hand side) there's a drop down menu..which will reveal other options like "resolve a problem" click on that and its that easy..Ebay will do the rest

I'd give him 7-14 days for it to be delivered personally as it does vary but like the others have said if its been sent signed for it will have a tracking number as such although not fully trackable so get that 13 digit number..

If he doesn't bother replying hit the resolve a problem button

you have upto 90 days to make a claim via paypal btw..But you shouldn't need to go down that route anyways as the resolve a problem button is done via ebay/paypal and they sort it alot quicker than the old method of making a claim via paypal